Shipping policy

We want your Brantworth order to reach you quickly and reliably. Here's how shipping works.

Order processing

Orders are processed and shipped within 1–3 business days. Once your order ships, you'll receive a confirmation email with a tracking link. Tracking may take 1–2 business days to show its first update.

Free shipping

Standard shipping is free on all US orders.

Estimated delivery time

Most US orders arrive within 7–15 business days from the day you order (1–3 business days processing plus 6–12 business days in transit).

These are estimates, not guarantees. Delivery can be affected by weather, holidays, peak season and carrier delays outside our control.

Tracking your order

Every order ships with tracking. Use the tracking link in your shipping confirmation email to follow your package at any time.

Wrong or incomplete addresses

Please double-check your shipping address at checkout. We can't be responsible for packages delayed or lost because of an incorrect or incomplete address. If you spot a mistake, contact us within 24 hours and we'll do our best to correct it before your order ships.

Lost, delayed or damaged packages

If your order hasn't arrived within the estimated window, or arrives damaged or incomplete, contact us and we'll investigate right away and make it right. Damaged or missing items must be reported within 7 days of delivery (see our Refund Policy).

Questions?

Email us at support@brantworth.com, reply to your order confirmation email, or reach us through our contact page — we reply within 24 hours.